Privacy Policy

Who we are

Our website address is: https://italyatyourdoor.co.za.

What personal data we collect and why we collect it

Menu & Checkout

When you place an order on our website, we collect your delivery address and contact information to facilitate the delivery process. Additionally, we may collect payment information to process your order securely.

Call to Action - WhatsApp

If you choose to use the WhatsApp call-to-action button, we may collect your phone number to enable communication with our team via WhatsApp for customer support or inquiries.

Our Story

When you visit the "Our Story" section of our website, we may collect anonymized data about your visit for analytical purposes to understand user engagement with our content.

Values

When you interact with the "Values" section of our website, we may collect anonymized data about your interaction for analytical purposes to improve user experience and understand user preferences.

Instagram Integration

When you connect with us on Instagram or view our social media feeds on our website, we may collect anonymized data about your interaction for analytical purposes to understand user engagement with our social media content.

How we use your data

We use the personal data collected for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To improve our website and services.
• To communicate with you about your orders, updates, and promotions.

Data Sharing

We do not share your personal data with third parties except for the purpose of fulfilling your orders (e.g., delivery services) or as required by law.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

Your Rights

You have the right to access, correct, or delete your personal data. You may also request information about the personal data we hold about you and request that we restrict the processing of your personal data.

Contact Us

If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at contact@italyatyourdoor.co.za.